Treaty Oak Properties


tettra – Work Order Clean Up – Change Status from “Assigned” to “Scheduled”  

tettra – Emergency Repairs

Tenant Unable To Reset Password

Whenever a tenant emails or calls in stating they are unable to log in and can’t reset their password, you will need to delete their login from AppFolio and reactivate their portal. Please send them the following email before doing so: ———- {GREETINGS}- We’re sorry to hear you are unable to access your tenant portal. […]

tettra – “As-Is” Repair Request

Post Maintenance Request Email

SUBJECT: Your Recent Maintenance Request BODY: {{GREETING}} – We hope that your recent maintenance request was a smooth & convenient as possible. In an effort to most effectively serve our tenants, we have a 4 question survey we request you complete. If you have a few moments, please follow the link below and let us […]