AAA Big List of Processes
- Application and Approval Process
- Process Sheets
- Tenant Move In Process
- Tenant Move Out Process
- tettra - Inbox Zero Process/Policy
- tettra - Work Order Clean Up - Change Status from "Assigned" to "Scheduled"
- tettra - Work Order Clean Up - Scheduled to Closed
AAA Internal Policy
Accounting
AppFolio
- Adding Leasing Fee For New Tenancies
- Appfolio Notes for New Properties
- How To Activate Tenants Portal
- How to Text & Email Vendors from Appfolio
- Reading Landlord's Statements
- Repair Requests in Appfolio
- Tenant Unable To Reset Password
- tettra - Add a Vendor to a Work Order & Send Introduction Email in Appfolio
- tettra - Check to See a Property's Tenants & Lease Terms
Application Process
- Application and Approval Process
- Application Policy
- Running Applications & Reports
- Tenant Move In Process
- Writing Leases + Relevant Documents
Code Enforcement
Email Templates
- "Submitting Deposit" Email
- "You're Approved" Email
- Email to Prospective Applicants/Agents
- Landlord Bank Account Email Info
- Lease Agreement Email
- Management Transfer Welcome Email
- New Tenant Email to Owner
- Post Maintenance Request Email
- Problems Paying Rent Online Email
- Recommendation: Make Exception for This/These Tenant(s)
- Rejecting Tenants Email to Owner
- Request for Key
- Showing Instructions Email - Current Tenants
- Showing Instructions Email - New Property w/ Tenants That Don't Have Our Spec Provisions
- Tenant Unable To Reset Password
- tettra - "As-Is" Repair Request
- tettra - Tenant Has Lost it and Won't Reason
General
Lease Renewal Emails
- Notice to Vacate Email
- Property Lease Up Email
- Renewal at Current Rate Email
- Renewal Eamil to Property Owner - Second Follow Up
- Renewal Email to Owner - Final Follow Up
- Renewal Email to Owner - First Follow Up
- Renewal Email to Property Owner
- Renewal Email w/ Confirmed Price to Tenant
- Renewal w/ Price Follow Up #1
- Renewal w/ Price Follow Up #2
- Renewal w/ Price Follow Up Final
- Would Tenant Like to Renew Email Template
- Would You Like to Renew Follow Up #1
- Would You Like to Renew Follow Up #2
Listing Leases
- Add Listing to Supra & ShowingSuite
- Invite Landlord/Owner to the Project
- Listing Property on Appfolio
- Request for Key
- Send Welcome Message to Owner
- Showing Instructions Email - Current Tenants
- Showing Instructions Email - New Property w/ Tenants That Don't Have Our Spec Provisions
- Tettra - Enter Listing into the MLS
Maintenance Request Emails
- tettra - Clogged Sink Email
- tettra - Consolidate Repair Requests
- tettra - Cooking Vent Hood Not Powerful Email Template
- tettra - Dishwasher Doesn't Turn On Email Template
- tettra - Dishwasher Smells Email Template
- tettra - Electrical Outlet Problem
- tettra - Garbage Disposal Doesn't Work Email Template
- tettra - Generic Maintenance Response to Tenants
- tettra - Heater or Air Conditioner (HVAC) is Working Intermittently
- tettra - HVAC Repair Email (Emergency)
- tettra - Low Water in One Location Pressure in Email
- tettra - Maintenance Follow Up Email
- tettra - Pest Control Email if Move In <2 Months
- tettra - Pest Control Email if Move In 2+ Months Ago
- tettra - Rat / Rodent Problem Email Template
- tettra - Rodent Problem - Outside the Structure
- tettra - Tenant Can’t Secure Property Because Door(s) Won’t Lock
- tettra - Tenant Has Lost it and Won't Reason
- tettra - Tenant is Locked Out of Property
- tettra - Unknown Work Order Email
- tettra - Water Heater Repair Email
- tettra - Weekend Non-Emergency Email Template
Maintenance Request Vendor Policies & Notes
Maintenance Requests
- Post Maintenance Request Email
- Tenant Unable To Reset Password
- tettra - "As-Is" Repair Request
- tettra - Emergency Repairs
- tettra - Work Order Clean Up - Change Status from "Assigned" to "Scheduled"
Maintenance Vendor Dispatch
- dep - HVAC Vendor Dispatch (Emergency)
- Dispatch Appliance Repairman
- Dispatch Handyman
- Dispatch Pest Control
- Electrician Vendor Dispatch
- Hot Water Heater Dispatch Process
- How to Text & Email Vendors from Appfolio
- HVAC Vendor Dispatch (Non-Emergency)
- Landscaping Maintenance Request
- Plumber Dispatch (Non-Emergency)
Onboarding New Property
Tenant Move In
- "Submitting Deposit" Email
- "You're Approved" Email
- Changing MLS Listing Statuses
- Deep Cleaning Check List
- Tenant Move In Process